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"A Model for e-Customer Complaint Management System" Using SOA
Customer Complaint is important information reflecting customers sound and is a primary measure of customer dissatisfaction. An Effective and Efficient response to these complaints is an essential index of organization's performance. The presented model for the electronic Customer Complaint Management System (e-CCMS) will have the ability to minimize customers' dissatisfaction and on the other hand it can encourage customers to participate in controlling the quality of the service provided. In this thesis, the researcher tries to improve the relationship between Citizens and the Social Solidarity by presenting a new model of e-Complaint web service based on SOA. This Proposed Model aims to develop a Service-Oriented framework for e-Complaint Web-based that targets the charity life cycle. The cycle starts with distribution of different services that are provided through charity. Those services are applied for different people based on their needs. Due to different obstacles those services may not be applied in appropriate way. Therefore, a need for a system that could detect Citizen's problems and provide them with suitable feedback is raised.
"Careers in Information Technology
'Sony Computer Entertainment': Game giant
'The Black Magic' of National Mandate Party/Partai Amanat Nasional!
'The Black Magic' of National Mandate Party/Partai Amanat Nasional!
(Mis)Understanding Political Participation
(Mis)Understanding Political Participation
10 Ideias Para Fazer Um Milhão De Coisas...
Em uma era de transformações sem precedentes, na qual a inteligência humana encontra sua mais intrigante parceria: a inteligência artificial. Esta ali
101 Ready-to-Use Step-by-Step Commands for Dragon Professional
2084 - Wenn Computer das Sagen haben
2084 dürften Computer sehr viel intelligenter sein als Menschen. Was werden die Folgen sein, werden Computer unser geistiges Leben dominieren? Welche Rolle kommt dem Menschen dann noch zu? Das Buch schildert die Möglichkeit einer intellektuellen Symbiose zwischen Mensch und Computer.
3D Face Recognition System Based on 3D Eigenfaces
A face recognition system that solves the problem of changes in facial expression and mimics in 3D range images. So here, we propose a local variation detection and restoration method based eigenfaces using the principal component analysis (PCA). The depth map of a 3D facial image is first smoothed using median filter to minimize the local variation. The forefront nose point is selected to be the image center for alignment. The detected face shape is cropped & normalized to a standard image size of 101x101 pixels. Facial depth-valus are scaled between 0 and 255 for translation and scaling-invariant identification. The preprocessed face image is smoothed to minimize the local variations. The PCA is applied to the resultant range data and the corresponding principal or Eigen images are used as the characteristic feature vectors of the subject to find the person identity in the database of pre-recorded faces. The system performance is tested on the GavabDB databases. Experimental results show that the proposed method is able to identify subjects with different facial expression and mimics in the presence of noise in their 3D facial images.
3D reconstruction of deformable surfaces using isometry
The book describes our contributions towards the 3D reconstruction of deforming objects from images taken with a single camera. As such, solving the problem by considering matching points across the images is not possible without using additional information of the object being reconstructed. In our case, we consider that the objects do not stretch or compress when their shapes are changing. This is largely true for a variety of objects such as clothes, paper-like surfaces, or even a human or animal body to some extent. Using such a prior, a number of methods are proposed here along with their detailed theoretical analysis and experimental evaluations on natural and synthetic images.
6G Comunicação: Tecnologias Chave, Desafios e Direcções Futuras
Enquanto os sistemas da quinta geração (5G) estão a ser implantados em todo o mundo a partir de 2020, já existe um grande interesse em mais de 5G, ou seja, a sexta geração de sistemas de comunicação sem fios. Assim, prevê-se que as redes 6G fornecerão novos serviços de comunicação, capacidade de rede, e comunicações de latência ultra-baixa. Neste livro, primeiro, é discutida a Visão e os requisitos das redes 6G. Em seguida, são apresentadas as tecnologias chave potenciais para as redes 6G. Em particular, iremos focar as tecnologias de comunicação Terahertz, superfícies inteligentes, comunicações de luz visível e modulação do Índice. Finalmente, são apresentados vários desafios para as futuras redes 6G e potenciais direcções futuras
6G-Kommunikation: Schlüsseltechnologien, Herausforderungen und zukünftige Wege
Während Systeme der fünften Generation (5G) ab 2020 weltweit eingesetzt werden, besteht bereits jetzt ein großes Interesse an Systemen der sechsten Generation der drahtlosen Kommunikation nach 5G. Daher wird davon ausgegangen, dass 6G-Netzwerke neue Kommunikationsdienste, Netzwerkkapazität und Kommunikation mit extrem geringer Latenz bieten werden. In diesem Buch werden zunächst die Vision und die Anforderungen von 6G-Netzen erörtert. Anschließend werden die potenziellen Schlüsseltechnologien für 6G-Netze vorgestellt. Dabei geht es insbesondere um Terahertz-Kommunikationstechnologien, intelligente Oberflächen, Kommunikation mit sichtbarem Licht und Index-Modulation. Schließlich werden verschiedene Herausforderungen für künftige 6G-Netze und mögliche künftige Richtungen vorgestellt
9 Pitfalls of Data Science
Data science has never had more influence on the world. Large companies are now seeing the benefit of employing data scientists to interpret the vast amounts of data that now exists. However, the field is so new and is evolving so rapidly that the analysis produced can be haphazard at best. The 9 Pitfalls of Data Science shows us real-world examples of what can go wrong. Written to be an entertaining read, this invaluable guide investigates the all too common mistakes of data scientists - who can be plagued by lazy thinking, whims, hunches, and prejudices - and indicates how they have been at the root of many disasters, including the Great Recession. Gary Smith and Jay Cordes emphasise how scientific rigor and critical thinking skills are indispensable in this age of Big Data, as machines often find meaningless patterns that can lead to dangerous false conclusions. The 9 Pitfalls of Data Science is loaded with entertaining tales of both successful and misguided approaches to interpreting data, both grand successes and epic failures. These cautionary tales will not only help data scientists be more effective, but also help the public distinguish between good and bad data science.
A Beginners Guide to Amazon Web Services
This text introduces the amazon web services (AWS) platform and cloud computing tools and techniques through specifically curated projects with simple explanations for beginners. It makes use of amazon web services free tier to introduce Identity and Access Management, auto-scaling, and load balancing.
A Beginners Guide to Amazon Web Services
This text introduces the amazon web services (AWS) platform and cloud computing tools and techniques through specifically curated projects with simple explanations for beginners. It makes use of amazon web services free tier to introduce Identity and Access Management, auto-scaling, and load balancing.
A Comparative Study of Software Development Methodologies
A Complete Guide to Image Segmentation With Matlab Codes
This book acts as a step-by-step and complete guide to color image segmentation and to study in detail the image segmentation process. Also, one can do his/her research project on image segmentation. In this book, an exhaustive literature on existing approaches are critically analysed and compared. Thorough analysis of graph based segmentation methods is shown. Later, an optimum method is proposed wherein the various important processes like preprocessing, noise removal, speeding up, merging, and labelling of segmented images is done. The results are evaluated and compared using various performance evaluation parameters like execution time, performance ratio, PSNR, precision and recall. We have provided the MATLAB codes for each and every step. This work has 18000+ reads and 90+ citations.
A Comprehensive Guide to Information Security Management and Audit
The book explores information security concepts and applications from an organizational information perspective and explains the process of audit planning and preparation. It further demonstrates audit techniques and collecting evidence to write important documentation by following the ISO 27001 standards.
A Comprehensive Guide to Information Security Management and Audit
The book explores information security concepts and applications from an organizational information perspective and explains the process of audit planning and preparation. It further demonstrates audit techniques and collecting evidence to write important documentation by following the ISO 27001 standards.
A Computational Acoustic Analysis Of Prosodic Features In English Speech Insights From LLM-DL Model